Waiver Release
All Take Flight participants must sign our Participant Agreement, Release and Acknowledgement of Risk Form.
Please complete an online waiver before your visit. (If unable to complete the online waiver, Download Waiver for a printable version that can be filled out and brought in with you)
What You Can Expect
Aerial Adventure Course
- Aerial Adventure Course pass grants you up to 2 hours on the course.
- Please arrive at least 10 minutes before your reservation.
- RESERVATIONS RECOMMENDED. Walk-ins welcome first come, first served.
- Once all paperwork is complete, staff will assist fitting you into your equipment for the day. This includes a harness, helmet, and belay lanyard. Guests will be asked to wait outside and only enter the building when necessary.
- After harnessing, staff will take you through a 15-20 minute safety presentation called Pre-Flight where you will be instructed on how to operate your equipment and navigate the course.
- After Pre-Flight, you will be escorted to the Flight Deck to set off on your adventure!
- Take Flight staff will be on the course for any questions or assistance.
- Guests must be between at least 48 inches tall and weigh between 50 - 275 lbs.
Adventure Zipline Tour
- Adventure Zip Tour passes grant you up to a 2-hour zip tour.
- Please arrive at least 10 minutes before your reservation time.
- RESERVATIONS RECOMMENDED. Walk-ins welcome first come, first served.
- Once all your paperwork is complete, staff will assist fitting you into your equipment for the day. This includes a harness, helmet, zip trolley, and belay lanyard. Guests will be asked to wait outside and only enter the building when necessary.
- After harnessing, staff will take you through a 10-minute safety presentation called Pre-Flight. This is where you will be instructed on what you will be doing on the Adventure Zip Tour.
- After Pre-Flight, two Flight Crew will lead you on your tour! You will be going over six different zip lines and three climbing elements.
- Guests must weigh between 50 - 250 lbs.
Personal Items
What To Bring
- A smile and positive attitude!
- Closed Toe AND Closed Heel Shoes! Sneakers are ideal. No Crocs. Also, no TEVA’s without fully closed heels and toes please!
- Sunscreen, because it's important to protect yourself when outside. Please be sure to apply sunscreen before being harnessed. Once you are in the harness you will not be able to reapply, as the chemicals can damage the equipment.
- Sunglasses are welcome on the course and are suggested during Zip Line Tours for eye protection. To ensure you do not lose them, please secure them with a retainer strap.
- Please Drink Water before, during, and after participation. Water is supplied at stations on the Aerial Adventure Course and Adventure Zip Tour for guests. Water bottles are not allowed on the activities.
- Snacks are great for before or after your adventure. There is no food allowed on the course but our picnic tables and viewing areas are a great place to relax, have a snack and watch the fun!
- Necessary Medications—please notify the Flight Crew of any medications you may need during your activity. Be sure to bring those medications for prevention of worsening an existing condition (eg. asthma inhaler, epinephrine pens, etc.). Zipline Tour guides will be able to carry such medications during the tour.
What NOT To Bring
- Cell Phones are not allowed on the course by any one, at any time. Please leave them in your car or with the Admissions Crew.
- Car Keys can be left with the Admissions Crew for safe keeping while you are on course. You are not allowed anything in your pockets while you are on course.
- Cameras are great on the ground, not falling from the course. For this reason, cameras are not allowed on the course. Take Flight staff will have photos of your adventure available on site and through our website.
- No Tobacco Products allowed, we are a smoke-free and tobacco-free facility.
- No Alcohol allowed, we are a drug and alcohol-free facility.
- Chewing Gum is not allowed while on the course.
- Dogs are not allowed on course or in our viewing gardens. There is a designated Dog Area for our furry friends.
Reservations & Cancellations
Reservations
Reservations are HIGHLY recommended for the Aerial Adventure Course and the Adventure Zip Tour. Reservations guarantee your time, as walk-ins are first-come, first-served.
Please call to make a reservation, come in person, or, book online.
- Aerial Adventure Course ONLY: One person in each group of two or three MUST be able to reach 6 ft. while standing flat-footed. This is usually someone who is roughly 5’1” or 5’2” or taller.
- Aerial Adventure Course: For groups fewer than 8, please book at least 3 days in advance. Large group reservations (8+ people) please book at least 7 days in advance.
- Adventure Zipline Tour: Reservtions are required and should be booked at least 5 days in advance. Spaces are limited on Adventure Zipline Tours so reserve yours today!
- Large Group Course Rental: Reservtions are required and should be made at least 14 days in advance.
- Walk-ins are Welcome: But they do not guarantee participation. We will accommodate you as soon as possible.
- Reservations Paid in Full: All reservations with fewer than 10 guests must be paid in full at the time of booking.
- Group Bookings (10+ Guests): Require a 50% deposit paid at time of booking.
- Payment Methods: Payments can be made by cash, check or credit card. There is a $25 fee for any returned check.
Cancellations & Refunds
- PLEASE CALL to cancel a reservation.
- Cancellations Before 24 Hours: Cancellations made 24 hours or more before the reservation will be receive a full refund less a $15 processing fee.
- Cancellations Within 24 Hours: Cancellations made within 24 hours of the reservation will receive a 50% refund.
- If no warning is given of a cancellation, no refund will be issued.
Rescheduling a Reservation
- All Rescheduling is Dependent on Availability
- Acceptable Timeframe: The rescheduled reservation date must be within 1 year of the original reservation date.
- Late Arrivals: Guests who are late for an Adventure Zipline Tour will not be allowed to meet up with the group. If space is available, they can join the next tour or reschedule for another day. Unless rescheduled, no refund will be given.
- We encourage guests to reschedule so they do not miss out on an incredible adventure!
Additional GROUP Policies
- Group Attendance Change: Take Flight must be notified of group attendance changes no later than 9 days prior to scheduled reservation. Accommodations can be made for fluctuations up to 10% of the originally scheduled group size.
- Increased Group Size: In the event of an increase in attendance numbers, additional fees shall be charged. In certain situations, an unexpected increase in group size may result in activity/program modification.
- Cancellations Within 18 Days: If cancelation is 18 days or less before the scheduled reservation, Take Flight will keep 20% of the originally proposed cost.
- Cancellations Within 9 Days: If cancelation is 9 days or less before the scheduled reservation, Take Flight will keep 40% of the originally proposed cost.
- Notification must be either in person or over by phone with the Take Flight employee who made the reservation. Please note: texting Take Flight employees or leaving a phone messages is not considered notification.
Weather Policy
Bad Weather?
- Take Flight operates rain or shine!!
- However, the facility WILL close in SEVERE circumstances—electrical storms, high winds, etc. That said, a little rain doesn't mean a ruined experience!
- If you have a question about operations due to weather, please call and ask.
Weather Related Cancellations
- Take Flight Staff will Contact Guests who have reservations on days the weather is poor to reschedule their visit. Please provide the best phone number with your reservation.
- If Take Flight IS required to close: Guests who have been on the Aerial Adventure Course or Adventure Zipline Tour: For less than 1 hour - Receive a partial refund or reschedule to another day. For more than 1 hour - No action is taken